HQ Located In
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us as soon as possible. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (65 days) has expired. You can do it by sending a message on the Contact Us page.
We refund the cost of the product only. Not shipping costs.
The order/ product must be sent back toat your own expense.
C/O Indoor Plant Supplies,
Level 1 295 Trafalgar Street,