$5 FLAT RATE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping service on all orders over $70 from our warehouses in Nelson or our supplier’s warehouses.
A $5 flat rate shipping for all orders under $70.
SHIPPING TO AUSTRALIA
We are proud to offer international shipping services. For our Australian customers, we have a $25 flat rate for all orders.
SHIPPING TO USA & EUROPE
We are proud to offer international shipping services. We have a $25 flat rate for all orders.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| Australia | 10-35 Business days |
| New Zealand | 3-15 Business days |
*This doesn’t include our 1-2 day processing time (weekend) and any COVID shipping delays!
** Christmas shut down period – 22nd of December until the 31st of December. All order will be shipped on the 5th of Jan 2022.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.